Patient Care Quality Complaints

Make a Complaint

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Review Process

Patient Care Quality Complaints


  1. Patient care quality complaints are best addressed and resolved at the time and place they occur, so if you have a concern related to the quality of care that you or a loved one received, we suggest you first discuss your concerns with the person or unit providing the service.
  1. If the response from the person or unit that provided the service does not address your concern, or you would like to make a formal care quality complaint, we encourage you to contact the Patient Care Quality Office in your region.
  1. If you have already contacted a Patient Care Quality Office and are unsatisfied with how your complaint has been handled and/or the response you received, you may request that an independent Patient Care Quality Review Board review the matter. Read more about the review boards, or request a review.